Accessibility Policy - Pinnacle Premium Pediatric Clinics Network
Section 1: Introduction
1.1. Welcome to the Accessibility Policy of Pinnacle Premium Pediatric Clinics Network ("Clinics"), operated by Bharath HealthCare Laboratories P LIMITED ("Company").
1.2. This Accessibility Policy outlines our commitment to ensuring digital accessibility for all users of the Clinics website and services ("Services").
Section 2: Purpose of the Policy
2.1. The purpose of this policy is to provide guidance and standards to make the Clinics website and Services accessible to individuals with disabilities.
Section 3: Legal Compliance
3.1. The Company is committed to complying with all applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1.
Section 4: Scope
4.1. This policy applies to all aspects of the Clinics website and Services, including content, design, functionality, and user experience.
Section 5: Design and Development
5.1. The Company will incorporate accessibility principles into the design and development of the Clinics website and Services.
Section 6: Compatibility
6.1. The Clinics website and Services will be compatible with commonly used assistive technologies, such as screen readers and voice recognition software.
Section 7: Alternative Text
7.1. Images and multimedia content will include descriptive alternative text to ensure they are accessible to users with visual impairments.
Section 8: Color Contrast
8.1. The Company will ensure that the color contrast used on the website meets the WCAG 2.1 guidelines to improve readability for users with low vision.
Section 9: Keyboard Navigation
9.1. The Clinics website and Services will be navigable using a keyboard alone, ensuring access for users who cannot use a mouse.
Section 10: Clear and Consistent Navigation
10.1. The navigation and structure of the website will be clear and consistent to enhance user understanding and ease of use.
Section 11: Text Size
11.1. Users will be able to adjust text size without loss of content or functionality.
Section 12: Video and Audio Accessibility
12.1. Video and audio content will include captions and transcripts to accommodate users with hearing impairments.
Section 13: Forms Accessibility
13.1. Online forms will be designed to be accessible and usable for all users.
Section 14: Focus Indicators
14.1. Focus indicators will be clearly visible and distinguishable for users who navigate using a keyboard.
Section 15: Heading Structure
15.1. The website will utilize a logical heading structure to aid users in understanding the content hierarchy.
Section 16: Consistent Page Titles
16.1. Page titles will be descriptive and consistent throughout the website to provide clear context to users.
Section 17: Readability
17.1. The website's content will be written in a clear and understandable manner to promote readability for all users.
Section 18: Error Handling
18.1. Error messages will be clear, descriptive, and provide guidance for users to correct input errors.
Section 19: Resize and Zoom
19.1. The website will allow users to resize text and zoom in without causing loss of content or functionality.
Section 20: Testing and Monitoring
20.1. The Company will conduct regular accessibility testing and monitoring to identify and address any accessibility issues promptly.
Section 21: User Feedback
21.1. The Company encourages users to provide feedback on accessibility issues they encounter while using the website or Services.
Section 22: Accessibility Statement
22.1. An accessibility statement will be provided on the website, outlining the Company's commitment to accessibility and contact information for accessibility inquiries.
Section 23: Staff Training
23.1. Staff involved in website development and content creation will receive training on accessibility best practices.
Section 24: Third-Party Providers
24.1. The Company will work with third-party providers to ensure that their products or services integrated into the website are accessible.
Section 25: Accessibility Compliance Officer
25.1. An Accessibility Compliance Officer will be appointed to oversee the Company's accessibility initiatives.
Section 26: Plan for Continuous Improvement
26.1. The Company will establish a plan for continuous improvement of website accessibility based on user feedback and technological advancements.
Section 27: Compatibility with Screen Readers
27.1. The website will be compatible with popular screen readers, allowing users with visual impairments to access content effectively.
Section 28: Accessible Forms and Controls
28.1. Online forms and interactive elements will be designed with accessibility in mind, ensuring easy use for all users.
Section 29: Accessible Multimedia
29.1. Multimedia content, including videos and audio, will have accessible alternatives to accommodate users with disabilities.
Section 30: Mobile Accessibility
30.1. The website will be optimized for mobile devices to ensure accessibility for users on various platforms.
Section 31: Accessible Link Text
31.1. Link text will be descriptive and provide context to users, promoting easy navigation.
Section 32: Consistency in Visual Presentation
32.1. The visual presentation of content will be consistent across the website to avoid confusion for users.
Section 33: Time-Based Media
33.1. Time-based media content will be made accessible through captions and audio descriptions.
Section 34: Table Accessibility
34.1. Tables on the website will be structured to be accessible to screen readers and other assistive technologies.
Section 35: Document Accessibility
35.1. Downloadable documents will be provided in accessible formats or accompanied by accessible alternatives.
Section 36: Accessible Widgets and Plugins
36.1. Widgets and plugins used on the website will be selected with accessibility considerations.
Section 37: Compliance with WCAG 2.1 Level AA
37.1. The website will strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA criteria.
Section 38: Accessible Dropdown Menus
38.1. Dropdown menus will be designed for accessibility, ensuring easy interaction for all users.
Section 39: Consistent Language
39.1. The website will use consistent and clear language to facilitate understanding.
Section 40: Voice Search Compatibility
40.1. Where applicable, voice search compatibility will be considered to enhance accessibility for users with mobility impairments.
Section 41: No Third-Party Cookies
41.1. The website will avoid using third-party cookies that may hinder accessibility for users.
Section 42: Regular Accessibility Audits
42.1. Regular accessibility audits will be conducted to identify and rectify any accessibility issues.
Section 43: User-Friendly Navigation
43.1. The website will prioritize user-friendly navigation to enhance accessibility.
Section 44: Alt
Tags for Images
44.1. Images on the website will include descriptive alt tags to aid users with visual impairments.
Section 45: Audio Descriptions for Video Content
45.1. Video content will have audio descriptions to cater to users with visual impairments.
Section 46: Accessibility Training for Staff
46.1. Staff members involved in content creation and website management will receive accessibility training.
Section 47: Accessibility Resources and Guides
47.1. The website will provide accessibility resources and guides for users seeking assistance.
Section 48: Live Customer Support
48.1. Live customer support will be available to assist users with accessibility inquiries.
Section 49: Accessibility Compliance Reporting
49.1. The Company will maintain records of accessibility compliance efforts and reports on progress.
Section 50: Transparent Communication
50.1. The Company will communicate transparently about accessibility initiatives and updates to users.
