PRIVACY POLICY - PINNACLE PREMIUM PEDIATRIC CLINICS NETWORK
Bharath HealthCare Laboratories P LIMITED Suchitra, Hyderabad, TS, 500067 India
*Last Updated: [25th July 2023]*
At Pinnacle Premium Pediatric Clinics Network ("Clinics"), operated by Bharath HealthCare Laboratories P LIMITED ("Company"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the collection, use, disclosure, and protection of your personal information when you access and use the services provided by the Clinics on the website https://www.pinnacleclinics.org ("Site"). By using the Site and availing our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
## 1. Information Collection
1.1. We collect personal information directly from you when you use our services, interact with our Site, or communicate with us. The personal information collected may include, but is not limited to:- Your name, contact details, postal address, and email address.
- Health-related information and medical history provided during appointments and consultations.
- Payment and transaction details if you make a purchase through the Site.
1.2. Additionally, we may collect certain non-personal information automatically when you access the Site, such as IP addresses, browser type, operating system, and usage data. This information is used to enhance your user experience and improve the functionality of the Site.
## 2. Use of Information
2.1. The personal information collected is used for the following explicit purposes:- Providing and managing appointments and healthcare services at our Clinics with utmost care and accuracy.
- Facilitating payment processing and issuing receipts for services purchased, maintaining full financial transparency.
- Responding to your inquiries, requests, and feedback promptly and efficiently.
- Sending appointment reminders and important updates related to our services, ensuring your convenience and satisfaction.
- Improving the quality of our services and the functionality of the Site through continuous enhancement and innovation.
- Complying with all legal obligations and regulations to ensure data privacy and protection.
2.2. We will not use your personal information for any other purpose without obtaining your explicit consent, unless required or permitted by law.
## 3. Information Sharing
3.1. We respect the confidentiality of your personal information and limit its sharing to a select group of trusted entities and professionals for specific purposes, including:- Healthcare professionals and staff at our Clinics directly involved in providing services to you, ensuring top-notch medical attention.
- Third-party service providers engaged to assist in appointment scheduling, payment processing, and other necessary support services, all bound by strict confidentiality agreements.
- Legal and regulatory authorities, but only when required by law or to protect our rights and interests.
3.2. We will never sell, trade, or rent your personal information to third parties for marketing purposes or any unauthorized use.
## 4. Data Security
4.1. We take your data security very seriously and have implemented stringent technical and organizational measures to safeguard your personal information from unauthorized access, use, disclosure, alteration, or destruction.4.2. Our comprehensive security protocols include regular risk assessments, data encryption, restricted access controls, and strict confidentiality obligations for all employees and third-party partners.
4.3. Despite our efforts, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. However, we continually monitor and update our security practices to stay ahead of emerging threats.
## 5. Retention of Information
5.1. We will retain your personal information for only as long as necessary to fulfill the explicit purposes for which it was collected, as required by law, and to comply with our legal obligations.5.2. Should you wish to have your personal information permanently removed from our records, please contact us, and we will expedite the process.
## 6. Third-Party Links & Ads
6.1. The Site may contain links to third-party websites or advertisements. However, we are not responsible for the privacy practices or content of such third-party websites. We recommend reviewing the privacy policies of these websites before providing any personal information to them.## 7. International Users
7.1. The Clinics and the Site are operated from India. By using our services and accessing the Site from outside India, you acknowledge and expressly consent to the transfer and processing of your personal information in India.## 8. Children's Privacy
8.1. Our services are not intended for children under the age of [age]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information to us, please contact us, and we will take immediate measures to remove the information.## 9. Changes to the Privacy Policy
9.1. We reserve the right to modify, update, or change this Privacy Policy at any time. Any changes will be posted on the Site, and the "Last Updated" date at the beginning of the policy will be revised accordingly. We encourage you to review this Privacy Policy periodically.## 10. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or the use of your personal information, please contact us at:Pinnacle Premium Pediatric Clinics Network
Bharath HealthCare Laboratories P LIMITED
Suchitra, Hyderabad, TS, 500067
India
Email: [[email protected]]
Phone: [9100 181 181]
## 11. Language Versions
11.1. In the event of any discrepancy or inconsistency between translations of this Privacy Policy in different languages, the English version shall prevail.## 12. Privacy Policy Acknowledgment
12.1. By using the Site and our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.## 13. Entire Agreement
13.1. This Privacy Policy constitutes the entire agreement between you and Pinnacle Premium Pediatric Clinics Network concerning the subject matter herein and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written.At Pinnacle Premium Pediatric Clinics Network, we strive to protect your privacy diligently and transparently. This Privacy Policy reflects our unwavering commitment to your data privacy and security. If you have any questions or concerns, please do not hesitate to contact us. Thank you for entrusting us with your healthcare needs.
