Payment and Billing Policy - Pinnacle Premium Pediatric Clinics Network

Section 1: Introduction

1.1. Welcome to the Payment and Billing Policy of Pinnacle Premium Pediatric Clinics Network ("Clinics"), operated by Bharath HealthCare Laboratories P LIMITED ("Company").
1.2. This Payment and Billing Policy outlines the terms and conditions governing payment and billing for the services offered by the Clinics ("Services").

Section 2: Accepted Payment Methods

2.1. The Clinics accept payment through various methods, including credit cards, debit cards, online payment gateways, and other payment options as deemed appropriate by the Company.

Section 3: Authorization

3.1. By providing payment information, you authorize the Company to charge the specified amount for the Services rendered.

Section 4: Billing Currency

4.1. All transactions and billing are conducted in the currency specified by the Company at the time of payment.

Section 5: Payment Collection

5.1. Payment for the Services is collected at the time of booking an appointment or availing any service offered by the Clinics.

Section 6: Secure Payment

6.1. The Company utilizes secure payment processing methods to ensure the confidentiality and integrity of your payment information.

Section 7: Refund Policy

7.1. Please refer to the Refund Policy for information on our refund process.

Section 8: Payment Confirmation

8.1. Upon successful payment, you will receive a payment confirmation receipt via email or any other communication method as deemed appropriate by the Company.

Section 9: Payment Due Date

9.1. Payment for Services is due at the time of booking an appointment or availing any service offered by the Clinics.

Section 10: Payment Default

10.1. Failure to make payment or any payment default may result in the cancellation or rescheduling of appointments or the denial of Services.

Section 11: Outstanding Payments

11.1. If you have any outstanding payments, the Company reserves the right to suspend or terminate your access to the Services until the outstanding payments are settled.

Section 12: Payment Disputes

12.1. In the event of a payment dispute, please contact our customer support team for resolution.

Section 13: Automatic Billing

13.1. The Company may offer automatic billing for recurring services, subject to your explicit consent and acceptance of terms.

Section 14: Change in Services Fees

14.1. The Company reserves the right to change the fees for Services at any time, and such changes will be communicated to users in advance.

Section 15: Taxes

15.1. All applicable taxes and government levies will be included in the total amount payable for the Services.

Section 16: Non-Transferable Payments

16.1. Payments made for Services are non-transferable and non-refundable unless stated otherwise in the Refund Policy.

Section 17: Payment Security

17.1. The Company takes reasonable measures to secure your payment information; however, users are advised to exercise caution while making payments.

Section 18: Payment Records

18.1. The Company will maintain records of payment transactions for its records and compliance purposes.

Section 19: Payment Terms for Special Services

19.1. Specialized services offered by the Clinics may have unique payment terms, which will be communicated to users at the time of availing such services.

Section 20: Early Termination

20.1. In the event of early termination of Services, no refund will be provided unless explicitly stated in the Refund Policy.

Section 21: Billing Inquiries

21.1. For any billing inquiries or concerns, please contact our customer support team.

Section 22: Right to Suspend Services

22.1. The Company reserves the right to suspend Services for users with outstanding payments or payment defaults.

Section 23: Discontinuation of Services

23.1. Failure to make timely payments may result in the discontinuation of Services without prior notice.

Section 24: Late Payment Charges

24.1. The Company may impose late payment charges on outstanding payments, as specified in the Payment and Billing Policy.

Section 25: Changes to Payment Policy

25.1. The Company reserves the right to modify the Payment and Billing Policy at any time, and such changes will be communicated to users.

Section 26: Acceptance of Payment Terms

26.1. By using the Services, you agree to comply with the terms and conditions outlined in the Payment and Billing Policy.

Section 27: Governing Law

27.1. The Payment and Billing Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with this policy shall be referred to and finally resolved by the courts of India.

Section 28: Contact Information

28.1. If you have any questions or concerns regarding the Payment and Billing Policy, please contact us using the information provided in the Contact Information section.

Made With

Bharath Innovation Labs P LIMITED

CoreTech division of KGV P LIMITED
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